Help

Need assistance? We're here to help! Whether you have questions about our web design services, need support with your hosting, or simply want to learn more about how we can help your business grow online, our team is ready to assist you every step of the way. Please browse our FAQs below or get in touch for personalised support.

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Frequently Asked Questions

Have a question? We're here to help!

Timelines depend on the size and complexity of the project. A standard brochure website usually takes 2–4 weeks, while more complex builds such as e-commerce or membership platforms may take longer. Clear content and feedback from you can help speed up the process.

Yes. Our websites use an easy-to-manage CMS that allows you to edit text, images, and even add pages yourself. For those who prefer, we offer optional maintenance packages where we handle updates for you.

We recommend providing a logo, written content for each page, images (if available), and examples of websites you like. If you need help with any of this, we offer branding, photography, and content creation services.

Yes. We offer fast, secure UK-based hosting with SSL certificates, daily backups, and support. For email, we provide Microsoft 365 for a professional and reliable service, giving you access to Outlook, Teams, and more.

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We provide full aftercare support, including bug fixes, content updates, and technical advice. For peace of mind, our maintenance packages include regular updates, backups, and priority support.

Yes. Our design team can create professional logos, branding assets, business cards, and social media graphics to ensure your brand looks consistent across all platforms.

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Yes. We can improve your website’s SEO with on-page optimization, meta tags, site speed improvements, and advice on Google Analytics and Search Console.

Yes. We can migrate your existing website to our hosting and even refresh its design if needed. We handle the entire process, including file transfers, database setup, and DNS changes.

Absolutely. All our websites are built to be responsive, ensuring they look great on desktops, tablets, and smartphones.

Yes. We can integrate e-commerce stores, booking systems, contact forms, social media feeds, and many other features to enhance your website’s functionality.